Terms of Service

Panoverse Terms of Service

Welcome to Panoverse! These Terms of Service ("Terms") govern your access to and use of the Panoverse.io website (the "Website") and the Havoc game (the "Game"), a web3-based third-person shooter game developed and operated by Panoverse (the "Company").

1. Acceptance of Terms

By accessing or using the Website or Game, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access or use the Website or Game.

2. Web3 Clauses

The Game utilizes blockchain technology and incorporates certain web3 elements, including but not conspicuous disclosures of all terms, conditions, risks, and other relevant information related to the use of blockchain technology in the product.

The Web3 Elements are:

• In-game Items: The Game may include virtual items that can be obtained through gameplay or purchased using cryptocurrency. These items may be represented as non-fungible tokens ("NFTs"). Ownership of these NFTs is recorded on a blockchain. We will make conspicuous disclosures of all relevant information regarding these NFTs, including their functionality, risks associated with ownership, and any applicable terms and conditions.
• Digital Assets: The Game may allow you to earn or purchase digital assets using cryptocurrency. These digital assets may have value within the Game's ecosystem and may be tradable with other players. We will provide clear and conspicuous disclosures concerning the nature of these digital assets, their value proposition (if any), and any associated risks.
• User Wallets: You may be required to use a cryptocurrency wallet to interact with the Game's web3 features. You are solely responsible for the security of your wallet and any private keys associated with it. We will provide educational resources to help you understand the importance of wallet security and best practices for managing your digital assets.

3. Additional Notes

• We are committed to providing transparent and comprehensive information about the use of blockchain technology in The Game.
• We encourage you to carefully review all disclosures before making any decisions regarding in-game items, digital assets, or interacting with web3 features.

4. Intellectual Property

The Website, Game, and all associated content, including but not limited to text, graphics, logos, images, and software, are the property of the Company or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any of this content without the express written permission of the Company.

5. User Conduct

You agree to use the Website and Game in a lawful and respectful manner. You agree not to:

• Cheat, hack, or exploit any bugs in the Game.
• Harass, bully, or threaten other players.
• Disrupt the gameplay of others.
• Promote or facilitate illegal activities.
• Use the Website or Game for any commercial purpose without the express written permission of the Company.

6. Limited License

The Company grants you a non-exclusive, non-transferable, limited license to access and use the Website and Game in accordance with these Terms. This license does not grant you any ownership rights in the Website or Game.

7. Amendments, Updates, and Patches

The Company may from time to time amend, update, or patch the Website and Game. These updates may be required to maintain the security and functionality of the Website and Game or to introduce new features. You agree to download and install all such updates, patches, and fixes.

8. Prohibited Uses

In addition to the restrictions set forth in Section 5 (User Conduct), you are prohibited from using the Website or Game for any of the following purposes:

• Creating or distributing cheat codes, hacks, or other unauthorized software or tools.
• Interfering with the servers or networks used by the Website or Game.
• Reverse engineering, decompiling, or disassembling the Website or Game software.
• Creating or using unauthorized accounts in the Game.
• Selling or transferring virtual items or digital assets outside of the Game.

9. Accessing the Game and Services

You are responsible for obtaining access to the internet and the equipment necessary to use the Website and Game. The Company does not guarantee that the Website or Game will always be available or in all locations.

10. Ownership

• Website, Game, and Content: The Website, Game, and all virtual items, digital assets, and other content within the Game (collectively, the "Content") are the property of the Company or its licensors.
• Limited License: Your access to and use of the Website and Game grants you a limited, non-exclusive, non-transferable license to use the Content in accordance with these terms. Ownership of the Content is not transferred to you, even if you purchase virtual items or digital assets using real-world currency or cryptocurrency.
• Custodial Wallets: If the Game utilizes a custodial wallet system, you acknowledge that the Company holds the private keys to your wallet and manages your cryptocurrency on your behalf. You retain ownership of the cryptocurrency itself, but the Company facilitates its secure storage and transaction processing.

11. Player-Created Content

You may create content within the Game ("Player-Created Content"). You retain ownership of the intellectual property rights in your Player-Created Content. However, by submitting Player-Created Content to the Game, you grant the Company a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and translate your Player-Created Content in connection with the Game.

12. Disclaimers

THE WEBSITE AND GAME ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE WEBSITE OR GAME WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR GAME IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

13. Limitation of Liability; Indemnification

THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR GAME, INCLUDING BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES.

YOU AGREE TO INDEMNIFY AND HOLD HARMLESS THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, LOSSES, LIABILITIES, COSTS, OR EXPENSES (INCLUDING ATTORNEYS' FEES) ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE OR GAME OR YOUR VIOLATION OF THESE TERMS.

14. Period and Termination

These Terms will remain in effect until terminated by you or the Company. The Company may terminate these Terms at any time, for any reason, with or without notice. You may terminate these Terms by discontinuing your use of the Website and Game. The Company holds right to delete any such material from its servers.

15. Transfer of Terms and Conditions

The Company may assign or transfer its rights and obligations under these Terms to any third party without your consent. You may not assign or transfer your rights and obligations under these Terms without the prior written consent of the Company.

16. Grievance Handling and Dispute Resolution; Arbitration Agreement

16.1 Grievance Handling

For any grievances related to the Website or Game, you can contact PanoVerse support at [inquiries@panoverse.io]. We will make a reasonable effort to resolve your grievance promptly.

We are committed to resolving issues amicably. If you encounter a problem, reach out to us first via email at inquiries@panoveerse.io We'll strive to find a solution within 30 days, adhering to timelines set forth in the Indian Information Technology Act, 2000 (& its amendments and rules) (if applicable).

16.2 Binding Arbitration

In the rare case an issue can't be resolved informally, binding arbitration through the Indian Council of Arbitration (ICA) becomes the next step. The arbitration will be held in India, with English as the language. It's important to note that arbitration occurs on an individual basis, meaning class-action lawsuits are not permitted. The prevailing party will be reimbursed for reasonable attorney fees and expenses.

We will faithfully uphold any arbitration decisions and this dispute resolution process applies to all conflicts arising from your relationship with PanoVerse, including subsidiaries, affiliates, and partners. It covers the Game, documentation, and services, regardless of whether the claim falls under contract law, tort law, or any other legal theory.

Finally, please note that while we have the right to enforce these Terms, we do so at our sole discretion. We reserve the right to determine the extent of such enforcement. Our Terms of Service are subject to change, so please check the website periodically for updates. Your continued use of the website after any changes signifies your acceptance of those revisions.

17. Inadequacy of damages

YOU ACKNOWLEDGE AND AGREE THAT IN THE EVENT YOU BREACH THESE TERMS, THE COMPANY WILL SUFFER DAMAGE THAT WOULD BE DIFFICULT TO MEASURE AND AS SUCH, IN ADDITION TO ANY OTHER REMEDIES AVAILABLE AT LAW OR IN EQUITY, THE COMPANY SHALL BE ENTITLED TO EQUITABLE RELIEF, INCLUDING BUT NOT LIMITED TO, INJUNCTIVE RELIEF.

18. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms will be settled by the courts of India, except as provided in Section 16.2 (Binding Arbitration).

19. Class Action Waiver

YOU AGREE THAT YOU MAY NOT BRING A CLASS ACTION OR CLASS ARBITRATION AGAINST THE COMPANY.

20. Copyright Notice

All content on the Website and Game, including but not limited to text, graphics, logos, images, and software, is protected by copyright. You may not reproduce, modify, distribute, or commercially exploit any of this content without the express written permission of the Company.

21. Refund Policy

Except as set forth herein, all sales for paid content related to the Game, the Documentation or Services including in-Game items are final, and Company is not obligated to issue any refunds for sales of paid content except as required by applicable laws or as permitted by a third-party platform’s refund policy. Requests for refunds for any paid content must be made directly to the third-party platform as prescribed in the third-party’s refund policy. If requested by the third-party, Company will review and process a user’s request for refund consistent with any applicable laws and the third-party’s refund policy. In case of termination due to your breach of these Terms or the Rules of Conduct, you are not entitled to any refund.

22. Other Policies

The Company may have other policies that apply to your use of the Website and Game, such as a Privacy Policy. You agree to comply with all such policies.

23. Miscellaneous

These Terms constitute the entire agreement between you and the Company regarding your use of the Website and Game. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect. The Company's failure to enforce any provision of these Terms shall not be construed as a waiver of such provision or of the right to enforce such provision at any subsequent time.
Any alteration or adjustment to a term must be made through an addendum.

24. Our Policy Concerning Underage Users

Minimum Age Requirements

To access and use the Website and Game, you must be 13 years of age or older. Certain features within the Website and Game, such as the marketplace and any services involving financial transactions, require users to be 18 years of age or older and have a verified account.

Parental Supervision for Users Under 18

If you are under 18, you are only permitted to access these features with the knowledge and supervision of your parent or guardian.

Financial Responsibility

Our company assumes no liability for any financial losses incurred by users under 18 who access restricted features without parental supervision.

Additional Information

The Website and Game are not designed for children under the age of 18. We have safeguards in place to prevent the knowing collection of personal information from children under 18. However, if you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

Notices –

The Website and the Game are owned and operated by Panoverse. If you have any notice of copyright infringement claim, feedback, comments, requests for technical support, write us to inquiries@panoverse.io